• Utility Company Debt Collection Agency
    Gas • Water • Power • Cable • Telecom
  • ADVANCED NETWORKS
    24/7 High-Capacity Call Centers
    Live Representatives In All US Time Zones
  • ADVANCED COLLECTION TECHNOLOGY
    24/7 ONLINE ACCOUNT INFORMATION
    Real Time, Tailored Account Information And Reports
  • INNOVATIVE COLLECTIONS TECHNOLOGY
    SECURITY • REPORTING • COMPLIANCE
  • 5 OFFICES ACROSS THE U.S.
    LIVE REPRESENTATIVES
    Available from 8am to 9pm in All U.S. Time Zones
  • IN-HOUSE ATTORNEY REPRESENTATION
    Legal Representation Through State & Federal Courts

Serving utility providers
For Over 20 Years

Compliant Dedicated Debt Recovery Services
Specifically Tailored For The Utility Industry

Aargon Agency Inc., provides tailored debt recovery solutions for all types of utility providers. We serve all types of gas, water & power utility providers across the country.

All debt collection activity is handled in full compliance with the not only the laws that govern the collection industry but also the state and federal laws that must be followed with utility debt collection practices.

20+

Over 20 Years In Business

$1.2B

Servicing Over $1.2 Billion In Debt

A+

A+ Rating With The BBB

5

5 Offices Across The Country

The Most Advanced Collection Reporting Technology.

24/7 Online Collection Account Information Available
In Realtime On Any Device From Anywhere At Anytime.

Our proprietary software allows patients to access their accounts, make payments or obtain requested information such as proof of payments and copies of letters that have been delivered electronically by mail.

Our system also allows you to review your customers' notes & payments, update accounts, generate tailored reports and receive invoices.

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The Aargon Agency Advantage


Our strengths are based on innovative, resourceful and compliant debt collection practices that are continuously developed using the latest technology. From high-capacity, networked call centers in all US time zones to the most highly trained debt collectors, maximizing the recovery of debt is our primary mission.


Live Collection Representatives Available from 8am - 9pm in All US Time Zones
Our offices across the country allows for the ability to receive debt collection calls from 8am EST to 9pm Local Hawaii time, allowing your customers to speak with live, bilingual representatives 19 hours a day. Outbound collection activity conforms to FDCPA regulations and is conducted only between 8 a.m. and 9 p.m. local time.


Nationally Licensed Offices with Five 24/7 High-Capacity Networked Call Centers
Aargon Agency Inc., operates 5 offices with high capacity, state-of-the-art call centers in Hawaii, Nevada, Colorado, Missouri & Florida. Being licensed in 46 states across the country allows us to legally continue collection efforts if a customer moves across state lines.




24/7 Online Collection Account Information
At any time your customers can access their account, make payments or obtain requested information such as proof of payments and copies of letters that have been sent. These features also allows you, the client, the ability to review your customers' notes & payments in real time, update accounts, generate reports and receive invoices anytime and from anywhere.


Innovative Collections Technology
Trace, our proprietary collections software, allows us to generate tailored, familiar reports that your office will be ready to work with. Trace also allows us to receive your files in any format while providing you the flexibility to review receivables as if they were in your office.



All Collection Calls Recorded
Anytime a consumer makes allegations regarding how they were treated or that federal or state laws were not adhered to, that customer can pursue legal action. With all calls being recorded, we are able to prove that our trained collectors are following all required laws & have not violated a customer's rights.



Complete Medical & Collection Industry Legal Compliance
Aargon Agency, Inc. maintains strict compliance with all applicable State and Federal laws including Health Insurance Portability and Accountability Act (HIPAA) The Dodd-Frank Act, Graham Leach Bliley Act (GLBA), Fair Debt Collections Practices Act (FDCPA), Servicemembers Civil Relief Act (SCRA), Fair Credit Transaction Act (FACTA) & Telephone Consumers Protection Act (TCPA).



In-House Attorneys & Legal Representation
Our staff of debt collection attorneys are ready to pursue accounts through State and Federal courts under appropriate circumstances.

First Party, Early-Out Pre-Collection,
Billing & Mailing Services

Our early out, first party pre - collection division is typically
for accounts that are less than 60 days past due.

These early first party pre - collection accounts are handled in a manner which preserves your relationship with your customers while ensuring that your outstanding bills are collected before formal collection activity is pursued.

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Have A Question? Call Us At 1-800-326-7118

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COMPLIANCE
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Compliance Department
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