Comprehensive National Debt Collection Agency Services
Live Collection Representatives Available from 8am - 9pm in All US Time Zones
Our offices across the country allows for the ability to receive debt collection calls from 8am EST to 9pm Local Hawaii time,
allowing your customers to speak with live, bilingual representatives 19 hours a day.
Outbound collection activity conforms to FDCPA regulations and is conducted only between 8 a.m. and 9 p.m. local time.
Nationally Licensed Offices with Five 24/7 High-Capacity Networked Call Centers
Aargon Agency Inc., operates 5 offices with high capacity, state-of-the-art call centers in Hawaii, Nevada, Colorado, Missouri & Florida.
Being licensed in 46 states across the country allows us to legally continue collection efforts if a customer moves across state lines.
24/7 Online Collection Account Information
At any time your customers can access their account, make payments or obtain requested information such as proof of payments and copies of
letters that have been sent. These features also allows you, the client, the ability to review your customers' notes & payments in real time,
update accounts, generate reports and receive invoices anytime and from anywhere.
Innovative Collections Technology
Trace, our proprietary collections software, allows us to generate tailored, familiar reports that your office will be ready to work with.
Trace also allows us to receive your files in any format while providing you the flexibility to review receivables as if they were in your office.
All Collection Calls Recorded
Anytime a consumer makes allegations regarding how they were treated or that federal or state laws were not adhered to, that customer can pursue legal action.
With all calls being recorded, we are able to prove that our trained collectors are following all required laws & have not violated a customer's rights.
Complete Collection Industry Legal Compliance
Aargon Agency, Inc. maintains strict compliance with all applicable State and Federal laws including
The Dodd-Frank Act,
Graham Leach Bliley Act (GLBA),
Fair Debt Collections Practices Act (FDCPA),
Servicemembers Civil Relief Act (SCRA),
Fair Credit Transaction Act (FACTA) &
Telephone Consumers Protection Act (TCPA).
In-House Attorneys & Legal Representation
Our staff of debt collection attorneys are ready to pursue accounts through State and Federal courts under appropriate circumstances.